TSA - A Lesson in Social Media
I gotta give props to them. The folks over at the Transportation Security Administration probably have one of the toughest social media jobs right now in light of the recent public backlash over enhanced security measures. Not only do they have to deal with the endless stream of “comments” being posted on the TSA blog but the official TSA twitter account, TSABlogTeam, needs to fend off an attack from all sides via parody accounts. ...